Hi,

You will get all related info there: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation

And please make sure you have input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close. and then clear your browser and Joomla cache.

Most importantly, You have to copy the license key from your Joomshaper Dashboard. I have attached a screenshot for your ease: https://prnt.sc/vesh66

Hope it helps! Best Regards

Sorry it was a first, what I do. A read documentation, but it dont help!

How I wrote when I use it without email adress and licens key the in Sections Library load correctly premade blocks (see SP-Page-Builder-Pro-Edit-Page-2.png)

But when I add email adress and licens key to the Licence & Update section Sections Library not loaded premade blocks (see SP-Page-Builder-Pro-Edit-Page-1.png)

What now? Ervin

Hi, Please send me a solution, because now I dont know use correctly Page Builder (and I pay for it)!!!! Do you need login informations to check it?

Hello? What is th problem? Why you dont help for me????

Hi,

Really really sorry for the unwanted delay!

Please give me your email address and a screenshot of the SP Page Builder Options page, where you put up the email address and the license key.

Best Regards

A send for you!

Hi,

I have checked with your email address. You are our valuable customer since 2013! You are well aware of the technical requirements and PHP settings I guess...

So, is it a problem with your one site that arises recently?

Would you please give me your admin access to check?

Best Regards

Hi

I send for you admin access.

Ervin

Hi,

My apology!

Would you please check the following threads if they help?

https://archive.joomshaper.com/forums/add-section-section-library-not-loading

https://archive.joomshaper.com/forums/library-sections-and-templates-not-loading

Best Regards