License Key 3.8.9 - Question | JoomShaper
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License Key 3.8.9

JW

Jonathan Welch

SP Page Builder 3 years ago

Hiya

Just gone to do some work on my site and I can see the site has been updated to 3.8.9. It is now saying that I need to upgrade to Pro. I always had my license key inserted before the update and there does not seem to be anywhere I can re-enter it. I still have 30days left.

I looked in the forum and people have said to put it in settings, but I do not have this menu option. Also what is the difference between SP Pagebuilder lite and Sp pagebuilder Next?

Please can somwone help me!

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7 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #91941

Hi

Thanks for contacting us. After installing SPPB pro you have to active it. Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.Your License Key is located in your Dashboard.

​Then Clear Joomla and Browser cache.

SPPB is an extremely powerful drag & drop tool that lets you build sites visually and instantly. The difference between SPPB Lite and Pro is on SPPB Lite you only use 14 addons, you can not use any layouts or bundles. But in SPPB pro you can use all of our addon,layouts and bundles. Hope you understand.

-Regards.

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AJCS
Accepted Answer
2 years ago #116824

Hello We can download the pro version 3.8.9. The others give us problems and we want to try this one.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116858

Do you want page builder 3.8.9 version?

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AJCS
Accepted Answer
2 years ago #116944

Hello We have many problems with the slideshow (full Width). We wanted to try another version. After testing versions of PHP and template we got it to work. We also find that putting the images from the backend does not work for us.

The latest version of the page, 4, only shows two options in the menu. Now we have pages, images, categories, integrations, languages etc... With version 4 it only shows two options. Is there a problem with this version?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116958

Could you please give me a screenshot of it? Which two options are you talking about?

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AJCS
Accepted Answer
2 years ago #117004

I have no catch, since we removed it. I now have Version: 3.7.15. I do not dare to update, since I do not know what problems there are. In version 3.8.9, when updating the images from the backend, they don't work and we do it from the frontend. It is the version that came in the template. When installing the template separately in a current Joomla we got this error with the slideshow component... Object of class stdClass could not be converted to string

We posted it here but they didn't say anything and we had to find solutions. https://www.joomshaper.com/forum/question/24860

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #117104

Ok wait then our team will help you. I will forward that thread to our team. Allow us some time please.

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