SPPB Pro And Helix Ultimate Returns Error Page On Front End - Question | JoomShaper
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SPPB Pro And Helix Ultimate Returns Error Page On Front End

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DonS

SP Page Builder 3 years ago

Installed SP Page Builder Pro v3 and Helix Ultimate 2.

Helix Ultimate designated as default template.

Working in SPPB Pro3, I imported a template on a new page, saved, and added as a menu item. However the front end now displays this message on a white background:

"Failed opening required '/home/artbillofrights/(website name)/layouts/comingsoon.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php')"

If I go to Template Options in Helix Ultimate, I get the same message as above.

After making an additional new page in SPPB3 and deleting the previously made SPPB3 pages, same error as shown above.

I then deleted SPPB3 and worked with Ultimate and I get this error on the front side: ERR_TOO_MANY_REDIRECTS

The only sane thing to do at this discouraging development was to uninstall both SPPB3 and Ultimate.

Now I'm back to where I started.

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93192

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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DonS
Accepted Answer
3 years ago #93213

Thanks, Toufiq.

This site has been on Joomla since 2011 and I have no idea what extraneous stuff lurks inside. I was getting too many errors as I proceeded with SPPB and Ultimate so I decided to move to a simplier, less sophisticated template just to get it live as soon as I could.

I'll try Helix Ultimate and SPPB3 or 4 on a site I create from scratch as soon as I complete the aforementioned task and with get back to you with any issues that arise. :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93325

Thanks & let me know if you need any help.

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