Instagram Gallery Issueello: - Forum | JoomShaper
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Instagram Gallery Issueello:

Asked by Michael Koerner 3 years ago Last activity 3 years ago

Hello:

I am experiencing an issue with my Instagram Addon Gallery where when I click Generate Token, I only get a blank page that popsup and nothing else.

What can I do to fix this so I can use the plugin?

Thanks,
Michael

9 replies

Ofi Khan Staff

Hello Michael Koerner

Please share your site URL to check the issue.

Best regards

Michael Koerner Asked this

Hello Ofi:

So I followed that in the turtorial you had made, and I put the following in there:

https://koernercreations.com/administrator/index.php?option=com_sppagebuilder&task=instagram.accessToken

is this wrong?

Also, when I click Generate Token, I just get a blank white page, not an error of any kind.

Michael Koerner Asked this

Any progress on this?

Ofi Khan Staff

Apology for the delay. I will require some time. I am checking your issue.

Michael Koerner Asked this

Okay Ofi, I appreciate your efforts. I'll check back later.

Thanks,

Ofi Khan Staff

Please change your PHP version to 7.4. Then take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my server.

Michael Koerner Asked this

Ofi:

Change my PHP version on my server or within Joomla?

Thanks,

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