PROBLEM WITH Helix Ultimate - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

PROBLEM WITH Helix Ultimate

G

Gregorio Hernández Jiménez

Helix Framework 2 years ago

Hi there, got a question, I attach picture.

So I have done a migration and redesign of a site. It's in a new host too. So for example, one of the things is that the new one is using Helix Ultimate (now 2.0.11) and SPPB, have been working with that for months. All the migrated articles, so the ones that were there, have like a kind of quotation style by default (this was not before, I guess it's since using Helix...). So few months ago I started to manually go changing and making them look normal, but there are hundreds! So I decided to keep on wrking with other parts, now it's the time. Is there a "global" option or something to change that and bring them back to normal?

Also I have another problem since like 3 weeks ago, related to Komento (they don't give us support as we still didn't renew the license, but it should work I think anyway, just no support): So in the articles with the quotation stle solved manually for me there's no problem and all the old and new comments are shown, but, in all the other articles with this kinda style, the comments stoped showing, there's the icon that they're loading, but that never happens, so I guess that's maybe related to the same problem.

So basically, there's a reason why this quotation got added i every article? And is there a way to quit it in all the articles at once, instead of go one by one?

Thank you ;-)

https://invertirenbolsa.info/images/ieb_22/askJS.jpg

0
2 Answers
Pavel
Pavel
Accepted Answer
2 years ago #97496

Hi.

In general, I think with CSS this can be done without problems. But this will be the treatment of symptoms. Therefore, it is better for you to figure out why this happened.

It looks like all your <p> tags was replaced by <blockquote> tags. You can change the style for this tag through CSS. But for SEO this will remain a problem.

I can say with great confidence that the reason is not in Helix or SPPB. Turn OFF completely Komento and check. I suspect that the reason is this.

And besides, your template is not raw Helix Ultimate from Joomshaper. This is the UT Lawstudio template (based on Helix Ultimate). You should contact its developer unitemplates.com

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #97523

Hi Nilo,

Thanks for reaching out to us.

Have you tried what Pavel suggested already, please?

Best Regards

0