Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Before share credentials, please keep a backup of your site.

-Thanks

Hi Toufiq, sure!

Hi Staff,

any news for me: https://www.joomshaper.com/forum/question/21219

Still waiting since long time. Seems not stable using SP Page pro. The whole pages are down now: www.cloudcase.eu

I spent time to build the site and wasted money, seems I will switch out of Joomla platform at all.

@Erjon Galanxhi Given the lack of response, we had to uninstall SP4 and go back to version 3.8.9, waiting for a stable version of SP4 to come out. In other comments it is emphasized that the 4+ version is under development and, therefore, it is normal that there are failures, bugs, etc.

We recommend using the SP3 version ;)

How can I switch back to version 3.8.9? Where to download the old versions?

Thanks for support.

Roni```

@Erjon Galanxhi It is not possible to "go back" from SP4 to SP3. Unfortunately you have to uninstall the extension and then install the latest version SP3. Where to find SP3? In your profile -> Dashboard -> Download -> SP Page Builder Pro -> and at the end you will find the file "SP Page Builder Pro Version: 3.8.9"

Dear Mrns,

i installed SP PAGE PRO 3.8.9 but still the pages do not open. https://cloudcase.eu/en/cloud-hosting/edit/3.html

Any other chance?

Thank You Regards Roni

@MRNS Your administrator URL doesn't open. It's redirect me to 404 page. Thanks

That's the point. SP Page Builder is not working at all. Has bllocked all contents.