After update, editing page deletes content - Forum | JoomShaper
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After update, editing page deletes content

Asked by MRNS 3 years ago Last activity 3 years ago

Hello there!
I just edited a page and the content was deleted .
I create a new line, then save, it gives me confirmation that the line was saved but nothing comes out when previewing . Upon re-entering the page, it is empty of content as if nothing was saved .

Version PHP 8.0 and Joomla! 4.2.6 without recent modifications.
I just upgraded from SP Page Builder 4.0.6 to 4.0.7

9 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Before share credentials, please keep a backup of your site.

-Thanks

MRNS Asked this

Hi Toufiq, sure!

MRNS Asked this

@Erjon Galanxhi Given the lack of response, we had to uninstall SP4 and go back to version 3.8.9, waiting for a stable version of SP4 to come out. In other comments it is emphasized that the 4+ version is under development and, therefore, it is normal that there are failures, bugs, etc.

We recommend using the SP3 version ;)

Erjon Galanxhi

How can I switch back to version 3.8.9?
Where to download the old versions?

Thanks for support.

Roni```

MRNS Asked this

@Erjon Galanxhi It is not possible to "go back" from SP4 to SP3. Unfortunately you have to uninstall the extension and then install the latest version SP3.
Where to find SP3? In your profile -> Dashboard -> Download -> SP Page Builder Pro -> and at the end you will find the file "SP Page Builder Pro Version: 3.8.9"

Toufiq Senior Staff

@MRNS Your administrator URL doesn't open. It's redirect me to 404 page. Thanks

Erjon Galanxhi

That's the point.
SP Page Builder is not working at all.
Has bllocked all contents.

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