SP Pagebuilder Pro Goes To SP Pagebuilder Lite/Free - Question | JoomShaper
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SP Pagebuilder Pro Goes To SP Pagebuilder Lite/Free

Chris Hall

Chris Hall

SP Page Builder 2 years ago

Hi, seem to have a regular issue with SP Pagebuilder Pro on a website.

What happens is that sometimes when I log in the backend I notice that SP Pageuilder Pro is now in the Components Menu as SP Pagebuilder. Functionality does indeed seem to match the Lite/Free version.

What I have to do is download the new update from Joomshaper and install over the top and all is good.

Happens occassionally but I don't know what causes it. IIRC I don't get any update notifications in the Joomla backend for SPPGPro and there doesn't seem to be a record of the update key in Joomla although it is in SPPGPro Settings.

Any ideas?

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3 Answers
Chris Hall
Chris Hall
Accepted Answer
2 years ago #100381

Just noticed I hadn't associated a domain with the subscription in my Dashboard, this might be the cause?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #100397

Hi Chris,

maybe yes, but also you have to check your Joomla database what update path is used.

Tip #1 from: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting

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Chris Hall
Chris Hall
Accepted Answer
2 years ago #100400

Hi Paul, I've had a search through the database and there are in fact 4 update sites for SPPB!

The first 2 point to the Lite-Next and the last 2 point to the Pro update.

I assume I can delete the first 2 but any idea which I should remove of the Pro links?

https://imgur.com/a/uBIIQor

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