Why does No Support Staff Help - Question | JoomShaper

Why does No Support Staff Help

ML

mark lomax

SP Page Builder 1 year ago

having lots of issues where page builder doesnt allow me to save any alterations

still waiting after 7 days for any help

live chat said i would get help but still waiting

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9 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #100468

Hi

Thanks for contacting us. Sorry for this inconvenience. Could you please give me the forum link so that I can inform our team?

-Regards.

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ML
mark lomax
Accepted Answer
1 year ago #100479
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ML
mark lomax
Accepted Answer
1 year ago #100480
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #100497

Ok I will inform our team about it. They will help you. You can close this post now.

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ML
mark lomax
Accepted Answer
1 year ago #100752

ive still not had any help this is stupid now 10 days and still not had any help

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #101109

Please check our team members are already answered your questions.

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‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎
Accepted Answer
1 year ago #101123

@Mehtaz no they have not answered the questeions, only one was answered by paul.
https://www.joomshaper.com/forum/question/21030 still no answer.

@mark this is quite normal here.
Search the forum for example "Support Forum Response Times" or "Sppb 4 Disappointment".

It is best to stay with version 3.x of the SPPB.
Version 4 is more or less a beta.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #101328

Ok I will inform our team so that they will help you.

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ML
mark lomax
Accepted Answer
1 year ago #101555

@mehtaz

Ive still had no support from your supprt team

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