Delete Page Not Working - Question | JoomShaper
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Delete Page Not Working

BP

Bruce Paine

SP Page Builder 2 years ago

Website www.comfoot.co.nz Recent fresh install of Page Builder Pro version 4

Component - Pages - Trash page

When I try to send a Page to trash, there is a confirmation message that the page has been trashed.

In some cases, as expected, the page disappears from the list of Pages. In most cases the page I want to remove remains on the list.

When I return to the Pages list, the page I tried to Trash is there and showing as still 'Published'.

I only wish to clear up some pages I created when testing Page Builder Pro. It's not urgent but this looks like a system bug.

Is anyone experiencing the same or aware of the problem?

P.S. 10-20 minutes after creating this post, I logged back onto my site and found the trashed pages have all gone. I can only assume there is a time delay. Trashing pages is not instant.

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4 Answers
Anne
Anne
Accepted Answer
Support Agent 2 years ago #101354

Hello there,

Thanks for contacting us and take our humble apology for the inconvenience . Would you mind to make a test page, trash it and clear the joomla cache . Sometimes, the cache can hold it. Let us know about it.

-Regards

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DR
Davide Reitano
Accepted Answer
2 years ago #100961

same problem here....

and same issue if the page is trashed and i re-publish it

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BP
Bruce Paine
Accepted Answer
2 years ago #101364

Thank you very much. Usually I avoid page refreshes as it can sometimes lead to problems such as components being locked out. However, doing a browser refresh (in my case shift-command R in Firefox) clearing the cache makes the deleted pages disappear. It would be better if it was not necessary but it is a most helpful solution.

Thank you.

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Anne
Anne
Accepted Answer
Support Agent 2 years ago #101367

Hello Bruce,

You are welcome.

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