HI
I am using the Form Builder addon on some pages of my site but it's not sending out emails?
The joomla PHP test email work fine so the issue is definitely the addon.
Can you help me with this?
Staff replied
SP Page Builder
Locked
Forms not sending emails?
8 replies
Andre Gariepy Asked this
Hello? can i get the support i'm paying for please? My client is getting pissed that people can't contact him through the forms!
Andre Gariepy Asked this
Is anyone even seeing this request?! I had way better service from youo guys before... whats up with that? THis is my last call... or else i have to get an external component to do the job. Really disappointed
Toufiq Senior Staff
Hi there,
Thanks for contacting us. Sorry for the inconvenience. I just checked your contact page and it works fine. But, you have used third party module inside the page builder page. It's not our product.
-Thanks
Andre Gariepy Asked this
sorry but you took too long to reply and i lost patience and installed 3rd party contact form
Toufiq Senior Staff
Hi there, I sincerely apologize for this oversight. Let me know if you need further any help.
-Thanks
Mwa
there really is a problem with sending e-mail from the pagebuilder addon. Sometimes mails are sent and then some are not sent.
Limo Comunicazione
One of my clients also has a website with the Form Builder addon, and some emails arrive while others do not.
Toufiq Senior Staff
@Limo Comunicazione Snc, @Mwa If you have any issue about the form builder addon, Please create new forum post. Thanks
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