Hello? can i get the support i'm paying for please? My client is getting pissed that people can't contact him through the forms!

Is anyone even seeing this request?! I had way better service from youo guys before... whats up with that? THis is my last call... or else i have to get an external component to do the job. Really disappointed

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I just checked your contact page and it works fine. But, you have used third party module inside the page builder page. It's not our product.

https://prnt.sc/e_en62M6HOIF

-Thanks

sorry but you took too long to reply and i lost patience and installed 3rd party contact form

Hi there, I sincerely apologize for this oversight. Let me know if you need further any help.

-Thanks

there really is a problem with sending e-mail from the pagebuilder addon. Sometimes mails are sent and then some are not sent.

One of my clients also has a website with the Form Builder addon, and some emails arrive while others do not.

@Limo Comunicazione Snc, @Mwa If you have any issue about the form builder addon, Please create new forum post. Thanks