sp builder seems to have issues - Forum | JoomShaper
Staff replied SP Page Builder

sp builder seems to have issues

Asked by athanasios zisopoulos 3 years ago Last activity 3 years ago

joomla

i installed the pro version of pagebuilder
i have issues i cannot add layouts i get a white popup that loads for ever.... and i can not add modules in sections and other options dont work tried 3.8 version it worked fine but the key is invalid for it?
can please someone see whats hapening? I reinstalled latest version but the issues are still there

3 replies

athanasios zisopoulos Asked this

Any idea?

‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎

Hello,

a question in advance.
Did you upgrade from 3.8 to 4.x?
If so, then the only thing you can do is to restore a backup.
Based on the posts here in the forum, a migration from 3.8 to 4.x only works in the rarest of cases.

If this is not the case, it may help to contact the support team via chat.

Have a nice day.

Ofi Khan Staff

Hello athanasios zisopoulos

Sorry, your given credentials do not match. Please check and share again.

Best regards

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