Page Background Issues - Question | JoomShaper
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Page Background Issues

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Arthur

SP Page Builder 2 years ago

So my page background (in Helix template) is set to light blue. When I open SPB Editor I can see it blue as well, but when I test created page the background turns white. Any ideas why this might happening ?

https://ibb.co/M2DYmmD

https://ibb.co/JtmwDMQ

I am also using RS-Forms and the background on those forms is white as well. Why the background is not inherited from the template ?

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #106159

Hello Arthur

Where did you set the background to blue? Please share a screenshot of the settings.

Best regards

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Arthur
Accepted Answer
2 years ago #107649
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Arthur
Accepted Answer
2 years ago #107905

Hello ! any help with this problem ?
I keep asking and waiting and it takes forever.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #107938

Apology for the inconvenience. Please share your administrator access and the page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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Arthur
Accepted Answer
2 years ago #108143

posted

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Arthur
Accepted Answer
2 years ago #108497

I am getting really frustrated. I reported this problem more than 3 months ago multiple times. Similar problems happen on another site. So far nobody bothered to spend time to figure out what is wrong.

I have another website where for example page numbers do not inherit assigned colors making everything super ugly and non-professional.

I also posted site credentials and doesn't seem like anybody from JOOMSHAPER has even bothered to login to check,...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #109048

Apology for the delay. Please share the issue page link to check it.

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