Hi Marat. Tip - restore from a backup. I hope you made it before the update. Do not update to SPPB 4 -this has many bugs. Follow the forum.

Hello Marat Sadovnicov

I agree with Pavel. Please revert if you have any previous backup. Did hamburger issue appear before the update?

Best regards

I do not understand. I buy product and it has defects and developers say use backup? No, I had no problems in any aspect. I'm going to ask for a refund of the purchase and fire on Trustpilot

Marat in all fairness we are all supposed to make sure to backup our sites before ANY updates of ANY extension, module template etc. In the case of incompatability issues or bugs. No software is fool proof.

I am not part of the Joomshaper team so this response is not a reflection of thier thoughts.

Update might clash with other components. We cannot make sure that our product is compatible with every products in the market. I have asked to restore the backup for your safety. Then I would like to check the issue. Please do not misunderstand. We are trying to help.

Dear Ofi.. I have provided you with access to the website for you to take a look. Where you can see that everything there is your development. As the template "Barber" and the components all native of joomlashaper...

Answer in which you are looking for backup is not part of support

I have fixed the slideshow issue. Please follow this article and check every steps to make your site multilingual. This should fix offcanvas issue.

I'm sorry but I don't see any changes

Same here! The newest build is awful. I am going back to Quix. The removal of the ability to tweak mobile layouts in the builder was an awful idea, its a deal breaker for me. Requesting a refund and going back to Quix.

Menu hamburger still has problem

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

Check ths link on private

Did you downloaded the file?

Apology for the delay. Your hamburger issue is solved. Please let me know if you have other issues.

It is not solved ... It is missing. No menu is displayed.

https://share.cleanshot.com/ZPDP314j https://share.cleanshot.com/Ln4gXQ9D

1. Cell phone does not work
2. Edit PB pages does not work (ERROR 500)

Awesome !

Please check this offcanvas module. You have shown English menu here.

https://prnt.sc/G1jcxLAj-zas

But in the menu, you have only one item. Thus the offcanvas shows only one menu item. You have to add more items in the menu. Then it will show them.

https://prnt.sc/DPvu4N4c-uDr

Which SPPB page does not work? Please share the page link. Also, please explain cell phone does not work issue in details. I will check both of them.

Dear Ofi, Thank you very much for commenting on the menu item. Because I just put that menu that was missing in OFF CANVAS. And I have seen that nothing has been solved. Here you can see the screenshot https://prnt.sc/1re1IE89uQes

The links are out of focus and also the icons are not working.

To the Respect of PB

When you enter in administrator and you want to edit a page made with PAGE BUILDER I get ERROR Here is a screenshot: https://prnt.sc/B5Nf29sigpMf

I do NOT want to appear to be a terrorist customer and ask for a refund but your actions do their own thing. But please give support for once.

I was a fan of their product for many years and administrators can see. But upgrading to new version is chaotic. I am being stood up.

How do I Unfollow this thread, I don't want to get any more notifications from it.

Duck & Shark

I am not sure if this would work. Remove your comments from this post. Hopefully, it will opt you out of the notification email.

Thanks for accepting the solution. I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

1. Joomla Extension Directory
2. TrustPilot

This will inspire us to improve.