I just upgraded to the new page builder pack and I get a lot of bugs.
- Main page slider does not work (completely disappeared).
- Hamburger menu in english is deformed.
- Component itself is rarely working properly ****
Solved
SP Page Builder
I just upgraded to the new page builder pack and I get a lot of bugs.
Asked by Marat Sadovnicov
3 years ago
Last activity 3 years ago
Accepted answer
Marked as the solution
Ofi Khan Staff
Marat Sadovnicov
You are not understanding the soultion. You cannot load main menu in the offcanvas for English. Beause it has mega menu items. It will not look good. You have to show another menu for the offcanvas for English. For Spanish, there is the same thing. A different menu is loaded on Spanish offcanvas. You have to do the same for English offcanvas. You have a menu called "English". I have loaded it on the offcanvas module. But the menu does not have menu items except one. So, add other menu items and then it will show in the offcanvas. You may check the Spanish menu for the offcanvas as reference.
22 more replies
Pavel
Hi Marat. Tip - restore from a backup. I hope you made it before the update. Do not update to SPPB 4 -this has many bugs. Follow the forum.
Ofi Khan Staff
Hello Marat Sadovnicov
I agree with Pavel. Please revert if you have any previous backup. Did hamburger issue appear before the update?
Best regards
Marat Sadovnicov Asked this
I do not understand. I buy product and it has defects and developers say use backup?
No, I had no problems in any aspect.
I'm going to ask for a refund of the purchase and fire on Trustpilot
Duck & Shark
Marat in all fairness we are all supposed to make sure to backup our sites before ANY updates of ANY extension, module template etc. In the case of incompatability issues or bugs. No software is fool proof.
I am not part of the Joomshaper team so this response is not a reflection of thier thoughts.
Ofi Khan Staff
Update might clash with other components. We cannot make sure that our product is compatible with every products in the market. I have asked to restore the backup for your safety. Then I would like to check the issue. Please do not misunderstand. We are trying to help.
Marat Sadovnicov Asked this
3 years ago
· edited
Dear Ofi..
I have provided you with access to the website for you to take a look.
Where you can see that everything there is your development.
As the template "Barber" and the components all native of joomlashaper...
Answer in which you are looking for backup is not part of support
Ofi Khan Staff
I have fixed the slideshow issue. Please follow this article and check every steps to make your site multilingual. This should fix offcanvas issue.
Marat Sadovnicov Asked this
I'm sorry but I don't see any changes
1option
Same here! The newest build is awful. I am going back to Quix. The removal of the ability to tweak mobile layouts in the builder was an awful idea, its a deal breaker for me. Requesting a refund and going back to Quix.
Marat Sadovnicov Asked this
Menu hamburger still has problem
Ofi Khan Staff
Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial
Marat Sadovnicov Asked this
Check ths link on private
Marat Sadovnicov Asked this
Did you downloaded the file?
Ofi Khan Staff
Apology for the delay. Your hamburger issue is solved. Please let me know if you have other issues.
Marat Sadovnicov Asked this
It is not solved ... It is missing. No menu is displayed.
https://share.cleanshot.com/ZPDP314j
https://share.cleanshot.com/Ln4gXQ9D
Marat Sadovnicov Asked this
- Cell phone does not work
- Edit PB pages does not work (ERROR 500)
Awesome !
Ofi Khan Staff
Please check this offcanvas module. You have shown English menu here.
But in the menu, you have only one item. Thus the offcanvas shows only one menu item. You have to add more items in the menu. Then it will show them.
Which SPPB page does not work? Please share the page link. Also, please explain cell phone does not work issue in details. I will check both of them.
Marat Sadovnicov Asked this
Dear Ofi,
Thank you very much for commenting on the menu item.
Because I just put that menu that was missing in OFF CANVAS.
And I have seen that nothing has been solved.
Here you can see the screenshot
https://prnt.sc/1re1IE89uQes
The links are out of focus and also the icons are not working.
To the Respect of PB
When you enter in administrator and you want to edit a page made with PAGE BUILDER I get ERROR
Here is a screenshot:
https://prnt.sc/B5Nf29sigpMf
Marat Sadovnicov Asked this
I do NOT want to appear to be a terrorist customer and ask for a refund but your actions do their own thing.
But please give support for once.
I was a fan of their product for many years and administrators can see.
But upgrading to new version is chaotic.
I am being stood up.
Duck & Shark
How do I Unfollow this thread, I don't want to get any more notifications from it.
Ofi Khan Staff
Duck & Shark
I am not sure if this would work. Remove your comments from this post. Hopefully, it will opt you out of the notification email.
Ofi Khan Staff
Thanks for accepting the solution. I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
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