URGENT -Page destroyed - Forum | JoomShaper
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URGENT -Page destroyed

Asked by Bettina 3 years ago Last activity 3 years ago

Hi, i have installed the latest Version of pagebuilder Pro. the previous version was 3.89 free
I have installed it like in the documentation described.
Now it looks like this
this is the Error Page. see hidden content.
It is a disaster.
Greets Bettina

4 replies

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Paul Frankowski Senior Staff
3 years ago · edited

Hi Bettina,

If you don't have website backup, the quick fix will be:
please download SPPB 3.8.9 as you had (LITE/PRO) and install it by now.

info_558_2023.jpg

And with SPPB 4.0.x upgrade play first on TEST subdomain, not production website.
It's the most trusted way used by corporation webmasters! There are too big differences between those two versions to risk seeing damaged site (disaster as you said), am I right?.

Bettina Asked this
3 years ago

Hi, it doesnt work.
The problem is, that i bought the template, icluding SPPB. so i bought the Pro version to use all the other features and nothing works.
I installed the older version and now and please have a look at the domain.
crushed again :(

Bettina Asked this
3 years ago

Hi,
I can give you the super user account. please fix the problem.

Bettina Asked this
3 years ago

Hi, the error page is here...

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