Installation - Question | JoomShaper
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Installation

A

alhejaj

Template 4 years ago

Hi

I am new to Joomshaper. I wonder if I can get a help with the installation.

Regards Samir

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3 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #9463

Hi, According to Support Policy - we don't install Quickstart nor Joomla on user server. In most companies this is extra paid service.

We assume that users should have at least basic expirence with Joomla. But I can help if you have problems during installation.

Please read: https://www.joomshaper.com/documentation/joomla-templates/gourmand/technical-requirements

and

https://www.joomshaper.com/documentation/joomla-templates/gourmand/quckstart-demo-installation

and

https://www.joomshaper.com/documentation/joomla-templates/gourmand/quickstart-installation-problems

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A
alhejaj
Accepted Answer
4 years ago #10158

Hi

Thanks Paul for your assisstance. I did follow carefully the instructions that you sent to me and I had the following complete settings

But when I click on the "install" button in the last step the installation stopping at certain point by displaying the following unclear message

I don't really what is the problem here and I don't know what to do.

I wonder if you can familar with such an issue during the installation process?

Regards Samir

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #10316

But when I click on the "install" button in the last step the installation stopping at certain point by displaying the following unclear message

But what message? I don't see any screenshot link nor text.

You also forgot to tell me about what Quickstart we are talking about.

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