SP Pagebuilder 4 - Form Builder - Message Not Sent To User - Question | JoomShaper
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SP Pagebuilder 4 - Form Builder - Message Not Sent To User

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Robby

SP Page Builder 2 years ago

I'm using the SP Pagebuilder 4 with the Form builder

When using the form, the mail is sent to the recipient, but there is no mail sent to the form user.

When viewing the recipient's mail, in the header is stated that the mail is sent to recipient but also to form user

Why the Form user isn't getting the mail, checked also spam but nothing there

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #108947

Hello Robby

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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R
Robby
Accepted Answer
2 years ago #108965

Hello Ofi

The domain is http://cms1.crplace.be/

The form is under the main menu: Formulier

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #109091

Do you get the test email from Global Configuration -> Server -> Email settings?

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R
Robby
Accepted Answer
2 years ago #109194

Hello, I get the message from joomla that the mail is sent, but when i check my mailbox i can't find any mail, not even in my spam

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R
Robby
Accepted Answer
2 years ago #110546

Hello, Do you have a solution for my problem?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #110586

The form builder on Formulier page works fine. I have checked it.

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