Hello

Is your SP Page Builder up to date? Can you kindly try updating it please and check if the issue still persists

Hi Ariba,

Yes, unfortunately, it is up to date...

Cleared cache, fixed database, did everything...

Thanks!

Hi Ariba,

Any new ideas on this?

Thanks!

Hello

Kindly allow me some time, i am looking into the issue.

Thank you for your patience and cooperation.

OK Ariba, thank you.

I'll be standing by.

Hi Ariba,

The problem is much bigger than I initially estimated.

I re-installed the latest PB Pro Version on top of the existing and here's what happens:

1. After I update the SP page builder Database, seemingly OK, it keeps asking me to re-do it
2. I cannot create a new page
3. If I Save as copy an existing one, it does not create a new page, it renames and changes the existing one
4. I cannot upload photos for the existing pages.

Please look into it asap ;-)

Thank you!

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

Hey I have the same problem for many monhts. Updated SP PB PRO, cannot add new page. So I would like to ask if your problem has been solved or not.

I will solve your issue if you give me database access and Joomla administrator access. The database table id is not auto_increament. Have to set auto_increament page builder tables and media table id. Thanks