Images Upload Didn't Work On SP Page Builder - Question | JoomShaper
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Images Upload Didn't Work On SP Page Builder

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Manolis Chatzigeorgiadis

SP Page Builder 2 years ago

Hello team I have the Template Decora and I try to upload images. I get the following issue when I edit the page in Fronend. undefined The image is a JPG.

When I try to upload from backend saying the file succesful uploaded but the image disappears.

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17 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #140066

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please downgrade your PHP version 8.2 to 8.1 and let me know.

-Thanks

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R
ryan
Accepted Answer
1 year ago #140139

I have the same issue. Changed to php version 8.1 and it's still happening. Also tried version 8.0 no luck.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #140269

Please share your site URL & login credential via hidden content area. Or create a new forum post. Thanks

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R
ryan
Accepted Answer
1 year ago #140867

Hello Toufiq. I have tried everything I can think of, but I just can't seem to add any images to my EasyStore products. When I click on the add images button, it brings up a folder on my local PC. I can then select an image, and it atempts to upload it then it just stops. No error, just nothing happens. I have added my URL as well as login credentials in the hidden content area. Plase let me know if you can help. Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #141004

Please check now and let me know. Thanks

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R
ryan
Accepted Answer
1 year ago #141070

Still no luck. I tried clearing my joomla cashe as well as my browser cashe, and I tried on edge, firefox, and chrome.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #141137

I have uploaded a image from the front end. Please check this URL.

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R
ryan
Accepted Answer
1 year ago #141409

It's been 4 days, so I am guessing you were not able to add images to any of my products either. Any sugestions? I can't really use a shopping cart that has no images.

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R
ryan
Accepted Answer
1 year ago #141197

Toufiq, I see the image you uploaded to the backend, that's not the probelm though, I have plenty of images there. The problem is I still can not add any imaegs to my easystore products. No product images, no thumnail images, nothing. It just dosent work at all. I have tried all the previous versions of easy store and none of them work. Can you try and add an image to one of my easy store products? If this can't be done then I will need a refund for easystore and I will have to go back to J2 store. Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #141625

I have shared your login credential to our developer team. I hope they will come back with a solution.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #141633

Please check now and let me know. Thanks

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R
ryan
Accepted Answer
1 year ago #141740

It works now. Thank you!

However I am still noticing some issuses with product images not displaying on the front end. They work fine on the individual product pages, but not the storefront page. Also, I can't add images to the product variants. The button seems to be missing entierly.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #141787

Please check now. Thanks

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R
ryan
Accepted Answer
1 year ago #141868

Working great now! Thank you Toufiq!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #141998

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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R
ryan
Accepted Answer
1 year ago #142122

Will do. Thanks Toufiq!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142211

You are most welcome :)

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