Current versions of Joomla and Helix Ultimate. Template options appear briefly and disappear as view drops administrative view and reverts to regular home page. Template options work if all modules are unpublished. All performance enhancements turned off, yet Off-canvas menu fails to show.
Staff replied
Helix Framework
Off-Canvas Menu Not Showing in Mobile View
3 replies
Paul Frankowski Senior Staff
3 years ago
· edited
Hi Paul,
as always - start from >> https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq
read, watch video & follow all suggestions/method from 1st tip.
Yes, you have menu [=] but it has no defined color.... so use settings or
.burger-icon > span {
background-color: black; }
paul.aydelott Asked this
Thanks Paul. I had been through the troubleshooting guide and come up empty and frustrated. I have used the site to test a lot of extensions; sometimes they leave garbage behind. I also had pushed the limits of JC Optimize--too far, I think. I cleaned off all unneeded modules and plugins and removed Helix Ultimate. Reinstalled with success in regaining the burger menu. However, there's still something not quite right. I must unpublish all modules to set the template options, otherwise the backend disappears.
Paul Frankowski Senior Staff
Javascript conflict may cause problem(s), unfortunately, this happens sometimes. Sometimes you just need to disable compression (CSS/JS) for a while to get things working again.
Nobody said that webmaster life is easy and stress-free.
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