Form Email - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Form Email

DB

Design8 bv

SP Page Builder 2 years ago

Hi there,

I am using a form where people check their product of interest using the checkbox feature:

https://www.design8.eu/nl/component/sppagebuilder/page/195

However, I am not able to get the checked boxes displayed correctly in the e-mail confirmation. It randomly display some checks then, which I didn't select when submitting the form.

Am I using the correct code in the email template?

<p><strong>Product of interest:</strong></p> <p>{{3d-creator}}</p> <p>{{3d-sheetmetal}}</p> <p>{{3d-moldcreator}}</p> <p>{{3d-structurecreator}}</p> <p>{{3dexperience-draftsight}}</p>

Or do I need to add additional code? I am not able to find proper documentation about this feature.

Thanks in advance for the help.

0
11 Answers
DB
Design8 bv
Accepted Answer
2 years ago #116734

Hi there, the new SP Page Builder 3.8.10 update did the trick. Seems to work properly now :-)

Thanks for the help!

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116856

Glad to know that. You can now close this post by accepting the answer.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116099

Hi

Thanks for contacting us. You can follow this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/form-builder

-Regards.

0
DB
Design8 bv
Accepted Answer
2 years ago #116100

Thanks for the quick answer.

I already saw this documentation, but it doesn't answer my question... I used those braquets {{..}} to display the field names, but the selections made on the form are just randomly displayed in the email I receive... For example, like this:

Productinteresse: 3D Creator 3D Creator 3D Sheetmetal 3d-moldcreator 3D Mold Creator 3D Structure Creator 3D Experience DraftSight 3D Experience Draftsight

So, my question is how to get the checked boxes on my form properly displayed in my email template. It is not in the documentation.

Thanks and best regards.

0
DB
Design8 bv
Accepted Answer
2 years ago #116151

Anybody else here who could help out with this?

Thanks!

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116162

HI

Is your other items working in your form builder? However, you can try to use radio/select type item instead.

https://prnt.sc/26s9y54

The following video tutorial may help you:

https://www.youtube.com/watch?v=XQ3ZITh9JCk

0
DB
Design8 bv
Accepted Answer
2 years ago #116175

Yes, other items work properly. Radio or select is not an option for this form, because the one who submits the form can have interest in multiple items.

I have already seen that video (did some pre-investigation before contacting you), but it doesn't tell anything about CHECKBOX items.

So, the documentation as well as the video is lacking the description of properly implementing the checkbox option...

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116288

Could you please give me a screenvideo of this whole process? So that I can forward it to our DEV team.

0
DB
Design8 bv
Accepted Answer
2 years ago #116587
0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116626

Which version of page builder are you using? If possible keep a backup and use the latest version. But make sure you have a full site backup before doing any changes.

0