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Form email

Asked by Design8 bv 3 years ago Last activity 3 years ago

Hi there,

I am using a form where people check their product of interest using the checkbox feature:

https://www.design8.eu/nl/component/sppagebuilder/page/195

However, I am not able to get the checked boxes displayed correctly in the e-mail confirmation. It randomly display some checks then, which I didn't select when submitting the form.

Am I using the correct code in the email template?

<p><strong>Product of interest:</strong></p>
<p>{{3d-creator}}</p>
<p>{{3d-sheetmetal}}</p>
<p>{{3d-moldcreator}}</p>
<p>{{3d-structurecreator}}</p>
<p>{{3dexperience-draftsight}}</p>

Or do I need to add additional code? I am not able to find proper documentation about this feature.

Thanks in advance for the help.

Accepted answer

Marked as the solution
Design8 bv Asked this
3 years ago

Hi there, the new SP Page Builder 3.8.10 update did the trick. Seems to work properly now :-)

Thanks for the help!

Mehtaz Afsana Borsha Staff
3 years ago

Glad to know that. You can now close this post by accepting the answer.

7 more replies

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Design8 bv Asked this
3 years ago

Thanks for the quick answer.

I already saw this documentation, but it doesn't answer my question... I used those braquets {{..}} to display the field names, but the selections made on the form are just randomly displayed in the email I receive... For example, like this:

Productinteresse:
3D Creator 3D Creator
3D Sheetmetal
3d-moldcreator 3D Mold Creator
3D Structure Creator
3D Experience DraftSight 3D Experience Draftsight

So, my question is how to get the checked boxes on my form properly displayed in my email template. It is not in the documentation.

Thanks and best regards.

Design8 bv Asked this
3 years ago

Anybody else here who could help out with this?

Thanks!

Design8 bv Asked this
3 years ago

Yes, other items work properly. Radio or select is not an option for this form, because the one who submits the form can have interest in multiple items.

I have already seen that video (did some pre-investigation before contacting you), but it doesn't tell anything about CHECKBOX items.

So, the documentation as well as the video is lacking the description of properly implementing the checkbox option...

Mehtaz Afsana Borsha Staff
3 years ago

Could you please give me a screenvideo of this whole process? So that I can forward it to our DEV team.

Design8 bv Asked this
3 years ago

Sure, please download the screen recording here:
https://drive.google.com/file/d/1QwaIEJwvYawqUNTO5vCLRitk9uQuhorW/view?usp=sharing

Mehtaz Afsana Borsha Staff
3 years ago

Which version of page builder are you using? If possible keep a backup and use the latest version. But make sure you have a full site backup before doing any changes.

Design8 bv Asked this
3 years ago

Hi, I am using PageBuilder 3.8.9 on Joomla 3.10.11. I see that SP Page Builder 3.8.10 is available, so will backup and update first.

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