Sp Builder Editor do Not Work - Question | JoomShaper

Sp Builder Editor do Not Work

A

artisanet

SP Page Builder 9 months ago

Good morning I can't work with the SPbuilder editor When I open the page, the program does not load (see photo) http://artisanet.info/spbuilderEditor.png Can you help me please THANKS

0
3 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 9 months ago #118345

Hi,

FIRST:

  1. Update Joomla from 4.0.2 to Joomla 4.3.2
  2. Update SP Page Builder component from v3.8.0 to v3.8.10

Then clear browser cache and Check again, if will not help - let me know.


Sorry, but it's your duty to make updates regularly, at least once every few months! We cannot support versions from 2021 year! Support Policy.

Désolé, mais il est de votre devoir de faire des mises à jour régulières, au moins tous les deux mois. Nous ne pouvons pas prendre en charge les versions de l'année 2021! C'est pourquoi il faut d'abord mettre à jour, puis nous pouvons aider.

0
A
artisanet
Accepted Answer
9 months ago #118361

Thank you Paul i've upgrade joomla to 4.0.4 , SPB to 3.8.9 and it's ok
ticket to close

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 9 months ago #118362

Joomla 4.0.4 - was also published in 2021.

Now we have June 2023 - and Joomla 4.3.2 was published in May 2023.

Just in case you forgot to check ;p


Have fun.

0