Class "HelixUltimate\Framework\Platform\Helper" Not Found - Forum | JoomShaper
Staff replied Helix Framework

Class "HelixUltimate\Framework\Platform\Helper" Not Found

Asked by Christian Haselsberger 3 years ago Last activity 3 years ago

3 replies

Oldest first Newest first Most helpful
Christian Haselsberger Asked this
3 years ago

Any feedback here?

Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Did you install Page Builder before?

-Thanks

Christian Haselsberger Asked this
3 years ago

hi!
yes Page Builder was installed before. everything worked fine...

Toufiq Senior Staff
3 years ago

Please check now. Thanks

Toufiq Senior Staff
3 years ago

FTP access, Please. Thanks

Christian Haselsberger Asked this
3 years ago

hi! of course. in hidden content.
thanks!

Toufiq Senior Staff
3 years ago

SFT access doesn't work. Check & let me know.

Christian Haselsberger Asked this
3 years ago · edited

i am afraid you took the wrong host? see hidden content....
to make it sure, this is the host: appartements-rosengarten.at

Toufiq Senior Staff
3 years ago

Which menu contains your home?

Toufiq Senior Staff
3 years ago

I think this issue occurred from your server. Cause, I have checked your site on my localhost and test server and it works fine in my end. Thanks

Download Akeeba backup and check it locally or another server.

Log in to reply.