Hello,
The support at my host are being really helpful, and they've been through the checklist on the documentation page on Joomshaper.
Here is their last message:
From the case details and email thread, I understand that you are facing blocks on https://mkgreen.co.uk/edit/1 and you wish to have this resolved. We are sorry for the inconvenience caused.
Investigating on the case, I checked on the URL and could see that it redirects to https://mkgreen.co.uk/index.php?templateStyle=18&tmpl=comingsoon. I checked on the logs associated with the website and the ModSecurity and could see that there were some listing of Rule ID related to the domain: mkgreen.co.uk under Modsecurity. So I whitelisted all the login rule ID associated with the domain: mkgreen.co.uk under Modsecurity..
In addition to this I have checked on the provided public IP address and could see that there was no block on the IP from our server end. In addition to this I have checked on the PHP variables and could see that
allow_url_fopen is set as on.
Please do check on the issue as I have whitelisted the modsecurity associated with mkgreen.co.uk. In case if you are still facing issue. Please reply to this email with the complete steps to replicate the issue and also mention the files or path you are trying to access under public_html/mkgreen. So that we can check on he issue from our end and try to resolve at the earliest.