Helix Ultimate 2.0.13 Classic Layout Menu Isssue - Question | JoomShaper
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Helix Ultimate 2.0.13 Classic Layout Menu Isssue

MM

marley man

Helix Framework 2 years ago

I'm using Helix Ultimate 2.0.13 with the Classic Layout Menu: http://96.30.11.158/~nofires/ On smaller screens the top main menu drops down into the text of the body: https://photos.app.goo.gl/hjfXL8nev6L4L9n6A

How can I fix this please? thank you!

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #121248

Hello marley man

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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MM
marley man
Accepted Answer
2 years ago #121249

Here's my Hidden Credentials below. thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #121266

Apology for the inconvenience. I have fixed your issue. I have taken a custom header and set the logo and menu column ratio 4+8. Please check your site.

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MM
marley man
Accepted Answer
2 years ago #121287

Fixed! thank you!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #121309

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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MM
marley man
Accepted Answer
2 years ago #121544

Ofi Khan, I am still getting complaints from people using smaller screen sizes like on a laptop or iPad. Please see the attached image. How can I tweak what you did to fix this issue please? thank you https://photos.app.goo.gl/tL4Q4nwnTmhS1qvU9

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #121551

Please enable the access again. I will adjust the layout.

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MM
marley man
Accepted Answer
2 years ago #121553

Same credentials, I've enabled them and put them inside the "hidden content" box below again. Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #121566

I have adjusted the layout. Please check now.

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