Helix Ultimate 2.0.13 Classic Layout Menu isssue - Forum | JoomShaper
Staff replied Helix Framework

Helix Ultimate 2.0.13 Classic Layout Menu isssue

Asked by marley man 3 years ago Last activity 3 years ago

3 replies

Ofi Khan Staff

Hello marley man

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

marley man Asked this

Here's my Hidden Credentials below. thank you

Ofi Khan Staff

Apology for the inconvenience. I have fixed your issue. I have taken a custom header and set the logo and menu column ratio 4+8. Please check your site.

marley man Asked this

Fixed! thank you!

Ofi Khan Staff

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

marley man Asked this

Ofi Khan,
I am still getting complaints from people using smaller screen sizes like on a laptop or iPad. Please see the attached image. How can I tweak what you did to fix this issue please? thank you
https://photos.app.goo.gl/tL4Q4nwnTmhS1qvU9

Ofi Khan Staff

Please enable the access again. I will adjust the layout.

marley man Asked this

Same credentials, I've enabled them and put them inside the "hidden content" box below again. Thank you

Ofi Khan Staff

I have adjusted the layout. Please check now.

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