Hello lwebgr

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Hello dear Ofi,

thank you for your response. I am sending you the credentials you ask for.

Please let me know about the problem.

Thank you, Irini

Please contact your hosting provider and ask them to disable strict MIME type checking. This allows the script to be executed regardless of the MIME type. However, keep in mind that this might have security implications, so exercise caution.

Hello dear Ofi,

we informed hosting provider about disabling the strict MIME type checking and they made the following changes in my.cnf file:

sql_mode=NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION sql_mode= sql_mode=""

without luck :(

Is there anything else we can do to make work the Page builder?

Thank you, Irini

Hello dear Ofi,

do you have any other idea about the problem we face with Page Builder? We have lost too many work days with this!

Thank you, Irini

Thanks for updating to SP Page Builder 5. Your site looks good now. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

Of course it doesn't help more than a week ago! I tried it myself and i had to create the site from the scratch! So, Joomshaper's support doesn't help me at all!

Have a good day

My sincere apology for the experience. Have a good day!