Solved SP Page Builder

SP Page builder 5 Issues

Asked by Vangelis Eftaxopoulos 3 years ago Last activity 3 years ago

Hello again,

I ugraded to version 5 and many issues rised (latest Joomla 4, cleared cache, everything).
First of all the new version is not compatible with sp portfolio, I get the following error:

"Class "ApplicationHelper" not found". /plugins/spsimpleportfolio/sppagebuilder/sppagebuilder.php(47)

Also on blog page I get the following error

"Class "AddonsHelper" not found".
/components/com_sppagebuilder/helpers/helper.php(640)

On some pages the custom css was broken.

Unfortunately I had to revert to previous version, because the website is live.

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Vangelis Eftaxopoulos Asked this

3 years ago

Hello!

First I tried with Joomla update system. The update was displaying correctly (upgraded from v4 to v5). The upgrade was not successfull. I tried to install the builder manually from Extensions -> Install but the same error occured.
I was able to install the builder only after commenting getElement function code.
I agree with you that the team should adjust the future updates.

3 more replies

Ofi Khan Staff

3 years ago

Hello Vangelis Eftaxopoulos

Please check with SP Page Builder 5.0.1 version.

Best regards

Vangelis Eftaxopoulos Asked this

3 years ago

I found the error.
It is on module installation. It could not install properly and could not include helper files.
The error is in [ROOT]/libraries/src/Installer/InstallerAdapter.php(1157) on getElement() method.
I do not have this problem with any other components.

Any ideas on this? I cannot have this issue on future updates.

Ofi Khan Staff

3 years ago

I am not sure about this. Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Vangelis Eftaxopoulos Asked this

3 years ago

In hidden content section you will find the credentials.

Ofi Khan Staff

3 years ago

Please share this access

Vangelis Eftaxopoulos Asked this

3 years ago

Sorry, I removed the password protection

Ofi Khan Staff

3 years ago

You have SP Page Builder latest version installed.

Vangelis Eftaxopoulos Asked this

3 years ago

I know... I edited joomla core files to complete the installation. I think the error will rise again on next release.

Ofi Khan Staff

3 years ago

Hopefully not. Let us know if the issue exists.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

Grigori Ongemahh

3 years ago

Hello
How did you upgrade to SPPB version 5?

When I did it from dashboard of Joomla I was shoked by same message "Application Helper" instead of page on the site.
Then I found what no license key input raw in SP PB 5.
Finally I recognized what dachboard of Joomla made upgrade from SP PB PRO 4 to SP PB Lite 5.
Then I manually loaded SP PB PRO 5 to PC and "Install Extension"
After that fail "Application Helper" disappeared from page and it was shown as it should be.
(And component was shown as PRO again)

But I had half of day of trash mood... and just lucky what it was not production site.

I see today what Joomla dashboard offer upgrade from 5.01 (PRO!) to 5.02 - LITE,
but this "lite" written by small characters in 2-nd raw.

I don't think what it is right behavior for upgrade (better, if it will not be show at Joomla dashboard at all than have such frustrating experience) and hope JoomShaper team will adjust it.

In the docs