ERROR SP PAGE BUILDER
Erivelton
hey guys,
please, give me some support, because I'm using SP PORTFOLIO and editing the page with SP PAGE BUILDER but it happens that when inserting an html code in <iframe> and saving. SPB saves with <i-frame> and thus makes it impossible for my code to be embedded in RAW HTML.
Ofi Khan
Accepted AnswerHello Erivelton
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Ofi Khan
Accepted AnswerPlease take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial
Ofi Khan
Accepted AnswerThe backup is very long. It is difficult for me to check. Please check your third-party system plugins. Turn off all the third-party system plugin and check your issue.
Erivelton
Accepted AnswerI tested it here, but there are several third-party plugins.
Wouldn't you rather do it in my production environment? Any need I restore a backup from the previous day.
Ofi Khan
Accepted AnswerIf you confirm me that you have the site backup, only then I can proceed. Your site is very resourceful. Hence I am afraid to do my work as I don't any accidental damage.
Erivelton
Accepted AnswerYou can proceed, as I have a backup. Any abnormality we will make a restore.
Ofi Khan
Accepted AnswerI have found it. The plugin is Plugins: System - RSFirewall! Active Scanner. After disabling it, the iframe code works fine.
Erivelton
Accepted Answerright, so how to solve this problem? considering that the RS Firewall plugin is important for my site?
Pavel
Accepted AnswerHi. It is not related to SP Page Builder. The same thing will happen if you add your code to any Joomla editor not related to SPPB.
Therefore, you are in the wrong place to solve this problem. You need to add your IP address as an exception in the RS Firewall settings. Or if your IP is dinamic, you need to add it to the RS Firewall exceptions each session of your Internet connection.
Perhaps there is another solution, but all this is on the side of the RS. Read RS Firewall documentation. Or contact RS support team.
And just advice, do not use what you do not know how it works. Many of my clients got rid of RS Firewall when they realized that they did not have sufficient qualifications to work with this. Web safety engineer skills are required to use RS Firewall. In the absence of skills, this causes only fear, misunderstanding and load on the system