Older iPad - Forum | JoomShaper
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Older iPad

Asked by Claes 3 years ago Last activity 2 years ago

after updating to latest pb 5.05. animations and pop-up doesn't work for older iPads
Do you know why?
look at www.stenlofman.se

br
ClaesSundberg

17 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please give me a screenvideo of your issue?

-Regards.

Claes Asked this

No it´s not possible BUT
if you got to www.stenlofman.se on an ordinary win. computor and then compare the same site on an older iPad you can see the difference. No animation at all.
Before I updated PB to 5.0.6 there was no problem. I havne´t changed anything.

I have an other site under construction www.kerstinbragby.com
In the english menu go to "about me" scroll down to "read more" nothing happens. In a newer mobile or computor this works brilliant.
All happend after latest updating.
br
Claes

Mehtaz Afsana Borsha Staff
3 years ago · edited

Could you please check this on the latest version? If it does not work please let me know.

-NOTE: Please keep a fullsite backup before doing any changes.

Claes Asked this

Nop !
I have updated both sites to 5.0.7
Still the same problem.
Can you solve it please
br
Claes

Claes Asked this

Hi again
As I said in the title " Old iPad"
In newer iPads, iPhones there are no problems. I have tested around on at least 5 different older iPads and iPhones - the same problem.

Many people can´t afford to by new i-devices all the time. That means a lot of people can´t see e.g "read more" at the site I showed you or experience any animations

When I first installed PB 5.0 there were absolutely no problems. Everything worked like a charm. But then after update 5.0.1-5 something happens.
There must be some miss-programming in your app.
So why should I have an app/program that doesn't work on all devices.
br
Claes
Hope you can fix it.

Mehtaz Afsana Borsha Staff

Could you please try the latest version of page builder? 5.0.7

Claes Asked this

Even updated both sites to 5.0.8
Same result.
Tested 6 older iPads: Same problem.
Tested 1 iPad 1½ years old: Brilliant
Tested 3 iPhones 5, 3, 3 years old - Same problem.
Tested several newer iPhones and Samsung: Brilliant
//Claes

Claes Asked this

For fun I went to your own website Joomshaper.com on an old iPad and scrolled down to "Templates" and tried to click e.g. "portfolio". Nothing happens.
Went into some demo templates - there were many empty picture holders and impossible to scroll down more then half a page.
Is it so that PB 5.0 doesn't work for older iOS?
If so, you should tell us that before buying.
//Claes

Mehtaz Afsana Borsha Staff

Could you please check on your old IPAD that if it has the latest version of the browser? If it does not have the latest version browser then upgrade its version then check again. Otherwise, you can check it from a different browser.

Claes Asked this

Basic.
I have tested Chrome, Safari, Firefox all with the latest version on all iPads and iPhone.
Even called some friends I know have older iPads. Same results.

I use my older iPad daily on many different web sites. No problem at all. It is only when I come to these PB web sites I have shown. And even on Joomshapers own web site.
Strange !!

Mehtaz Afsana Borsha Staff

If possible give me a screenshot of it, its a bug then I need to inform our DEV team so that they will fix it ASAP.

Claes Asked this

Can´t insert an image to this answer. It doesn't work ?? I thought it just was drag&drop

https://www.stenlofman.se/
Home page: The text "Sten Löfman" should come zooming up. It is not
(Look in a newer iPad how it should look like)

https://kerstinbragby.com/en/about-me
Scroll down to "read more" and click. Nothing happens.
(Look in a newer iPad how it should look like)

People are calling me now and wonder why it doesn't work
Start to be quite embarrassing

I also work with Gantry without any problem what so ever
//Claes

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