Page Builder Slider TypeError: Can't Access Property "top" - Question | JoomShaper
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Page Builder Slider TypeError: Can't Access Property "top"

Alex

Alex

SP Page Builder 2 years ago

I just upgraded to Page Builder 5 and on the page were I am using the slider element I am getting the following error:

Uncaught TypeError: can't access property "top", e.offset() is undefined

See screenshot: https://workdrive.zohoexternal.com/external/c781834ee07c076566df97c9d3e36f22d0543e420b737835dd9d04988f40fa66

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7 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #127713

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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Alex
Alex
Accepted Answer
2 years ago #128013

Can you send me your IP address from were you will be accessing the site. I need to whitelist it. Thx!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #128091

Please check the hidden content. Thanks

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Alex
Alex
Accepted Answer
2 years ago #128246

Thank you! Check the hidden content for the Joomla Admin Access.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #128284

Please check now and let me know.

https://prnt.sc/KlYaM6IMgv4O

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Alex
Alex
Accepted Answer
2 years ago #128322

This worked, thanks for showing what was causing it.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #128340

You are most welcome & Thanks .

Can i expect a review about my support quality?

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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