cannot upload images/database update required - Forum | JoomShaper
Solved SP Page Builder

cannot upload images/database update required

Asked by Martin Seidl 3 years ago Last activity 3 years ago

Hi Team,
2 issues:

  1. since a few days, maybe after Joomla 4 Core 4.3.4. update I cannot upload images via page builder. It works though with jce for instance, so it must be a SPPB issue. When triying to upload images it get stuck at 100%, there it continues loading without success.
  2. For around a year or so I get this message:
    "SP Page Builder database update required SP Page Builder has been updated. To keep things running smoothly, we need to update your database. We strongly recommend you to take a backup in case anything goes wrong."

After pressing the update button the same message comes again and again. I replaced the2 files of "mainainence.zip" provided by Toufiq (https://www.joomshaper.com/forum/question/7) but no change!

How to solve?

Accepted answer

Marked as the solution
Toufiq Senior Staff
3 years ago

Make it auto_increment.

6 more replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
3 years ago · edited

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Database issue solved. One more issue remain. Can you provide me phpmyadmin access?

-Thanks

Martin Seidl Asked this
3 years ago

Man again I dont get notification emails. for years I had troubles!
....by random I saw your message!

thnx
see hidden

Martin Seidl Asked this
3 years ago

h ok, it seems it is not possible to access directly to database.
can u tell me what to change or is it too complicated?

Toufiq Senior Staff
3 years ago

I need to check the media table of page builder.

Martin Seidl Asked this
3 years ago

can u be more precise so that I can do it myself

Martin Seidl Asked this
3 years ago

I saw the screenshot but what to do with it?
see mine below

Martin Seidl Asked this
3 years ago

???

Martin Seidl Asked this
3 years ago 
You seriosley want me to tell you about your support?

Lets stay technically first:
Becaus after doing waht you said, I could again upload pictures but then I could not save any new articles!

I upgraded to Version 5 of SPPB but still the problem ist there that my cleint cannot create new articles in Joomla which is proven related to the content page builder plugin (Version 3 or 5 - it is the same)

Toufiq Senior Staff
3 years ago

I am really sorry to hear that you are moving on to another service provider, but I tried my best to assist you. Even though you mentioned that it works fine now, that's why I requested that you provide a review. I didn't want to pressure you. If you need more help, please feel free to let me know. Thank you.

Log in to reply.