Staff replied SP Page Builder

pagebuilder in frontend don't work

Asked by Torsten Kaletta 3 years ago Last activity 3 years ago

Hello,

a new day a new problem with PB. Joomla 4 (PHP version 8.2) and all components are up to date, the plugin pagebuilder are enabled. When I open the page builder in the frontend this page is loaded without the section fields. In the layers panel all the fields are visible (see screenshot), but the sections are not visible on the site.
Is there any solution for this?
It's really a shame that there are so many problems. This is not the first one. So I can't offer this as a safe solution for my client. Joomshaper has a really good portfolio of templates, but if this doesn't work securely with their own page builder, these templates are not for sale.

wit kindly regards

Torte

9 replies

Ofi Khan Staff

3 years ago

Hello Torsten Kaletta

Please use PHP 8.0 and check the issues. Hopefully, you will see it fine.

Best regards

Torsten Kaletta Asked this

3 years ago

Hello Ofi Khan,

thanks for your reply. I changed the PHP version to 8, cleaned cache, checked in Joomla system info, PHP8 is loaded, but unfortunately without success. In the developer console but have many problem messages to see (see link in attachment).

With kind regards

Torte

Ofi Khan Staff

3 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Torsten Kaletta Asked this

3 years ago

Hello Ofi Khan,

here are the login details. If there is any problem with login, please send me your current IP of your PC. Please send this to [email protected] and I will see it immediately.

Kindly regards

Torte

Torsten Kaletta Asked this

3 years ago · edited

Hello,

I have noticed another problem. If I changed a parameter in the copy of the Delacroy template I created, then when I save it, an error message "Error undefind" comes up. If I change the same parameter in the original template, the save is ok. If I want to save a copy of this original template, an error message comes with: The field 'params' has no default value. This is not ok. I think that the template has a problem, or what do you think?

With kind regards

Torte

and one more thing: is it normal that I have to constantly share the Pagbuilder table under "Joomla - System - Global Share"? More than once a day this is required.

Torsten Kaletta Asked this

3 years ago

Hello Ofi Khan,

I have found the error. It was the plugin "Easy Local Google Fonts" from JoomBoost. After I disabled all plugins and then re-enabled them individually, this plugin was left as the culprit. We here in Germany all have to download Google and paste it locally, so this third party plugin has to be installed. Fortunately, there are alternatives.

Now only the last question remains: "Is it normal that I constantly have to share the Pagbuilder table under "Joomla - System - Global Share"? More than once a day this is required"?

With kind regards

Torte

Ofi Khan Staff

3 years ago

Glad that you have found it.

Now only the last question remains: "Is it normal that I constantly have to share the Pagbuilder table under "Joomla - System - Global Share"? More than once a day this is required"?

Please contact Global Share plugin developer. Or check their documentation.

Torsten Kaletta Asked this

3 years ago

Hello,

Sorry, that's my mistake, Global Share is not a plugin. There is a function in Joomla 4. Under the menu item "System - Maintenance". Here there is the option "Database check". In this option come the messages about releases to some database tables and here often comes the request via the Pagebuilder table to release it.

Kind regards

Torte

Ofi Khan Staff

3 years ago

Apology for the misunderstanding. This is normal. You do not need to do anything about it.