Artion: Tablet Version Not Working Properly - Question | JoomShaper
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Artion: Tablet Version Not Working Properly

M

Mia

Template 2 years ago

Hello! I just noticed that the tablet version of www.josep.at is a total mess. On the homepage for example pictures are not shown any more. The hamburger menu is not working. The padding and margin I set are not applying. Could you please have a look? This is crazy!

Thanks!

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9 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133090

Hello Gudrun

The sections were hidden for tablet. Please check it now.

Best regards

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M
Mia
Accepted Answer
2 years ago #133189

Alright, I can see it now on tablet, but not on Frontend Page Builder. Could you check please?

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M
Mia
Accepted Answer
2 years ago #133215

… somehow it appeard now. But the hamburger icon is still not working on tablet, could you check?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133324

Sorry, I do not see any issue on tablet.

https://prnt.sc/JoKQ8T8Z68Vg

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M
Mia
Accepted Answer
2 years ago #133329

Hei Ofi,

if you open the Website on iPads (doesn't matter on which generation) eg with Safari, the Hamburger Icon is not working.

Could you check?

Thanks! Mia

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M
Mia
Accepted Answer
2 years ago #133815

Hello? :)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133837

Unfortunately, I do not have any iPads here to check. Please do a video showing the issue and share here via any drive link. I will share it with the developer team.

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M
Mia
Accepted Answer
2 years ago #133949

Alright. Here is the video: https://we.tl/t-mvmpI9Wl03

It shows how the hamburger icon does not responde. Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133970

Thanks for the screencast. I have forwarded this to our developer team. It will be fixed in the next release.

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