Hello, with updating I get this error:
public_html/xxxxx/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php')
I could update this backup to J4.4, Helix 2.017 without any issues. Updating to SP5 goes wrong
*update
I installed PB 3 again and could update the tables again. After that I installed PB 5.0.17 again and could restore more tables.
The slider is not shown, some icons styling is messed up and extra margins added on textblocks and headings.
When I uninstall PB 5 and install PB 3.8.10 the slider is back. Icons ok and margins ok again.
Still can't update from pb3 to 5.. Slider is still missing in frontend.
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Please check & let me know.
-Thanks
Yes, thank you very much. seems ok now. Have you seen the issue and what caused it please? This is a backup on my server not the live version so you could test. I have similair websites with about the same structure I need to update. Telling me the steps you did will help me out a lot. I can see is you installed and uninstalled items for a reason.
Kind regards,
I just uninstalled the Page Builder 3 then installed Page Builder 5. If you use any module of Page builder then you need to keep backup of your page builder modules JSON file. Besides, You should keep a backup of your site. Thanks
Yes, this is SP5 screenshot. backup Json files only works with PB5 I assume.
Updated another website from PB3 to PB5. Was ok, no issues. There was no slider present or involved on this website.
The website you updated for me the slider was gone in the frontend. What caused that? That was the main issue of this post and I need to know how to by-pass that on the live version. This was a backup on my own server.
I still don't know why the slider didn't show up so still in the dark.
Hello, this was the reason the slider did not work with the update from PB3>PB5?
Update 5.1.19
Fix: The missing custom class field for all types of Slideshow item.
kind regards,
Will you please provide me the Joomla administrator access to check the issue?
I have made a backup. you guys wanted to see why this happened.
https://www.joomshaper.com/forum/question/28491
details in hidden
Provide me with the file (The file download is expired). I will get back to you soon. Please accept my apologies from my entire support team. Thanks
Nieuw file below, I will accept the other topic so you can close it.
Thx!
There is no problem found about the slideshow. Should i upgrade latest version of Page Builder?
https://drive.google.com/file/d/1qZauuigaWF0PbX8QYaopClbs_zStA5Fp/view
So on your side the update went smooth without the missing of the slider now.
Last week on my test server at first you also missed the slider after first update, that was 5.1.18. I saw in the backend history you also ran into issues first time. After uninstall and install for the second time it was ok.
Nah, no need to update, it's a backup. You can delete it. You already did updated the one the testserver.
Never mind, thanks for the help.
Glad to know that everything is working fine. If you need any help, Please let us know. Thanks
