SP Page Builder 406 error - Forum | JoomShaper
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SP Page Builder 406 error

Asked by AJones 2 years ago Last activity 2 years ago

Hi.....if I try to edit anything on the homepage of the default Allura template I get a 406 error?

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Toufiq Senior Staff
2 years ago

Even it works on my server without disabling mod_security. It happens some server and the mod_security blocked to load the resources of Page Builder resources.

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Toufiq Senior Staff
2 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

AJones Asked this
2 years ago

Thanks Toufiq!

Toufiq Senior Staff
2 years ago

Please disable the mod_security from your hosting server and check again. Thanks

AJones Asked this
2 years ago

Thanks Toufiq! I tried to save the page and then checked Mod Security logs:

Request: POST /administrator/index.php?option=com_sppagebuilder&task=/editor.pages&id=9
Action Description: Access denied with code 406 (phase 2).
Justification: Match of "eq 0" against "REQBODY_ERROR" required.

So Mod Security is blocking it, but obviously it wouldn't be a good idea to disable it on this account.

So what's the way around it?

Toufiq Senior Staff
2 years ago

Don't worry. Just disable and check please. Thanks

AJones Asked this
2 years ago

Hi Toufiq......Mod Security is now disabled.

I've tried to modify the home page and it's working fine with no 406 error.

Toufiq Senior Staff
2 years ago

Glad to know that your problem has been solved. Thanks

AJones Asked this
2 years ago

Any update Toufiq?

Toufiq Senior Staff
2 years ago

What about?

AJones Asked this
2 years ago

You wanted me to disable Mod Security to test it.

I did that and I can modify the page with Mod Security turned off, but I can't leave it like that obviously.

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