No Upload Of Mp4 Video Possible - Question | JoomShaper
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No Upload Of Mp4 Video Possible

K

Kinastowski

SP Page Builder 1 year ago

Hello, I am running SPPB 5.2.3 and I try to use the video AddOn. I cannot upload my mp4 video via media manager to path video. If I do the upload there is a green sign whitch tells my "File uploaded successfully" but the thumbnail is not showing and I have no access. If I look via ftp into the folder media/videos/<date> the is no mp4 file available. With images there is no problem. Can you give me some help? Best Regards

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #141489

Hello Kinastowski

Please take a full site backup and check on your localhost. The issue might be on your hosting provider.

Best regards

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