Dear mr. / ms, I need some help. The SP Pagebuilder frontend editor is not working, if I try to use it I get this page: "403 - We detected that your latest request may have been part of suspicious activity and has been blocked. If you believe you are getting this message in error please let us know through our site's contact form." That is jooma 5.0.1, and the newest sp pagebuilder 5.2.4. Thank you.
Staff replied
SP Page Builder
SP Pagebuilder frontend editor is not working
4 replies
Paul Frankowski Senior Staff
2 years ago
· edited
Hi Magyar,
If you have Akeeba Tools Pro or similar firewall component this can be a major reason.
Contact with security extension support and ask for exclude rule.
As example, read tip 8. >> https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#the-admin-area-of-sp-page-builder-is-broken-the-pages-and-editor-design-doesnt-look-as-it-should
Magyar Barlangi Mentőszolgálat Asked this
I have read this article and tried it before, but it was not successfully.
Paul Frankowski Senior Staff
If the problem is from Akeeba component, sorry I cannot. Ask their support, maybe something was changed in the meantime.
Magyar Barlangi Mentőszolgálat Asked this
Thank you for your answer. :( This day I have renew my subscibtion just for solve this problem.
Paul Frankowski Senior Staff
2 years ago
· edited
Your "403" message is directly from Akeeba language file, not Joomla itself, it would look different. Hence my speculation. This time I cannot help more. But you can help others, share solution after you will get from Akeeba Support.
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