Eventum Quickstart installs the template but superuser username and login not updated. So backend dont work
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SP Page Builder
Eventum Quickstart Error
Asked by nagesh
2 years ago
Last activity 2 years ago
Accepted answer
Marked as the solution
nagesh Asked this
Thanks for updating, i moved on installed and different template :(
Ofi Khan Staff
Apology for the inconvenience for our mistake. Please let me know if you need further help.
14 more replies
Ofi Khan Staff
Hello nagesh
Please explain your issue in details. You may follow this article to install the quickstart.
Best regards
nagesh Asked this
2 years ago
· edited
Hello i have installed quickstart it is not updating username and password for admin section. PLEASE read the query before you send links to follow.
nagesh Asked this
2 years ago
· edited
Since there was no support from you from the past few days. We dont make customers Suffer, we tried different quickstart SP Keynote. This we cannot update license details and also cannot save anything from backend and the pages from SP page builder shows empty. We cannot take the site offline, so we are altering configuration.php
Now i deleted all the templates and DESPERATELY waiting for your support, trying to understand what to do next.
Please let us know which WORKING template to install for my conference.
Ofi Khan Staff
I understand your situation. The issue is not happening on our end. Please share your environment details including OS, PHP version, Database version etc. Let me check.
nagesh Asked this
Windows 10
Tried 8.0, 8.1 & 7.4 (first changed the version to 8.X and loaded as suggested by you in a different thread)
MySQL
Other sites are working in the same environment.
Ofi Khan Staff
Can you run fresh Joomla 4 on your machine? If that so, then our quickstart will also run. Unfortunately, I do not windows to check your issue. Could you please share me your cPanel access so that I can try installing a quickstart?
nagesh Asked this
2 years ago
· edited
ok
I have installed a fresh joomla it worked.
So, we tried to install eventum quickstart, having problem.
error message
JLIB_INSTALLER_ABORT_REFRESH_MANIFEST_CACHE
Could not referesh manifest cache for extension:mod_latestactions.
Please remove everything and start of fresh. Thanks
Ofi Khan Staff
Apology for the delay. I have found the issue on the installation. I have shared it with the development team. It will be fixed soon. I will let you know here when it resolves.
nagesh Asked this
Gaving problem with keynote quickinstaller also. If eventum takes time can you pls install keynote thanks
nagesh Asked this
I am really disappointed with the support. a one liner every 18 to 20hours. Do you call that a support.
nagesh Asked this
Why simply stall time, you have not even checked. I just saw the database timestamp and configuration timestamp. Nothing done.
Ofi Khan Staff
I do not know how you have checked. I have added this on your server (in the hidden content) and found your issue. Then I have found the same on my localhost. I will talk to the development team and will share a fix by today. I am sorry for the unwanted delay and inconvenience.
However, Keynote installation works fine on my localhost. If you want, then I can try it on your server. You have to share the access again.
Ofi Khan Staff
I have talked with the team. The quickstart package has issues. It will be fixed by today. I will update you here.
Ofi Khan Staff
The development team has fixed the issue. Please download the quickstart from JoomShaper site and install. It will work now.
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