Nothing Appear In Page Builder - Question | JoomShaper

Nothing Appear In Page Builder

M

MCPO-UMP

SP Page Builder 2 years ago

Why 1 of my page empty like in photo.

https://ibb.co/8PF2m94

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13 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #13628

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

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M
MCPO-UMP
Accepted Answer
2 years ago #14161

Hi, Joomla administrator access provided.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #14174

Are you sure that provided URL is correct? I see message that this website doesn't exist.

Pleas copy and paste again. Thx

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #14272
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M
MCPO-UMP
Accepted Answer
2 years ago #14682

Hi, Im so sorry. Would you try again with same username n password. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #14745

Yes, It works now. Please install the latest version of page builder.

Note: Please increase the memory limit from your hosting

Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #14767

PHP memory_limit = 128M or 256M or 512M suggested

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M
MCPO-UMP
Accepted Answer
2 years ago #14840
  1. upgrade page builder 3.7.9 = Done
  2. upgrade memory_limit: 512mb = Done

Still not working. No content appear on Home. Nothing appear in backend page builder > Home-En

https://ibb.co/2ZxJ33w

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #14857

@Toufiq - has to check it

For me in Europe, your domain is unavailable for some reason. So I cannot check anything.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #14877

You didn't mentioned that your page doesn't show content into the backend page. Do you have backup of your site which was works fine? And let me know when exactly occurred this problem? Thanks

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M
MCPO-UMP
Accepted Answer
2 years ago #15144

No backup. Last the homepage ok on 8th april 2021. You can view user activity in Component > Logman

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #15155

BTW

Your hosting company should make and keep backups for at least 7 days. Otherwise you have to change that company.

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M
MCPO-UMP
Accepted Answer
2 years ago #15570

Anyone can solved this? Please

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