Number Of Errors After Upgrading SPPB 3.8.10 - Question | JoomShaper

Number Of Errors After Upgrading SPPB 3.8.10

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blavet

SP Page Builder 1 year ago

Hello,

I have just installed SP Page Builder Pro 5.2.7 on Joomla 4.4.1 by upgrading from version 3.8.10. Template Helix Ultimate - PHP 8.1

A number of errors are preventing it from working:

**1- Failed opening required '/…/…/…/…/my_site/administrator/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/plesk/php/8.1/share/pear')

*By activating the SP Page builder module in backend. There is no 'builder' folder in the administrator... nor in the downloaded installation package. The same error occurred in the frontend: I managed to fix it because the "builder" folder was not installed but was in the downloaded package.

  • 2- Unknown column 'a.version' in 'field list

*Launching the component (Item Pages) The "New" button in the Toolbar returns you to the Parameter Rights table.

  • 3- The folder on your site containing the json language files is inaccessible. In the Languages menu, I get this error:

file_get_contents(https://sppagebuilder.com/api/languages/languages.json): Failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /…/…/…/…/my_site/administrator/components/com_sppagebuilder/helpers/languages.php on line 18

Preceding this one :

Warning: foreach() argument must be of type array|object, null given in /var/www/vhosts/extrem-sud.com/sauvegarde.extrem-sud.com/administrator/components/com_sppagebuilder/helpers/languages.php on line 27

Important note: I'm forced to use PHP 8.1 because Plesk, which manages my server, doesn't support 8.0. There are probably other errors but I can't access the SP Page Builder functions.

Thank for your help.

Gérard COLLETTA

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #151123

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator & FTP access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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