Picture Uploading Error - Question | JoomShaper
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Picture Uploading Error

Clockworx Solutions

Clockworx Solutions

SP Page Builder 3 years ago

I have recently updated my joomla website to the version 3.9.25 and since then i have not be able to upload photos into the SP Page Builder.

When i tried to upload a picture, it show this error:

COM_SPPAGEBUILDER_MEDIA_MANAGER_UPLOAD_FAILED

Please, what should I do?

Thank you

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5 Answers
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Anne
Anne
Accepted Answer
Support Agent 3 years ago #13795

Hello there,

Thanks for contacting with us. Please follow the screenshots:

https://prnt.sc/119wux4

https://prnt.sc/119wvrj

https://prnt.sc/119ww53

Increase the maximum file size than your picture.

-Regards

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Clockworx Solutions
Clockworx Solutions
Accepted Answer
3 years ago #13840

Hi,

Thanks for answering,

I have updated the maximum file size to 100 and the same message is still being displayed.

I also tried to updated the SP page builder plugin and also the joomla website. None of them worked.

Is there anything else i can try?

Thank you, C

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #13843

Hello there,

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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Clockworx Solutions
Clockworx Solutions
Accepted Answer
3 years ago #13859

Hi,

Which administrator access do you mean?

Thanks

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #13950

Hello there,

I am talking about your site's administrator access.

-Regards

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