EASY STORE ISSUE - Question | JoomShaper

EASY STORE ISSUE

Rhema N. Abu

Rhema N. Abu

EasyStore 1 month ago

Hi, i used Allura v1.0.2 to buid a site, i upgraded my EasyStore from version 1..0.8 to 1.0.10 and when inavigate to the settings area, i got errors, i downgraded to Easystore 1.0.9 and i still got same error.

please see error in the screenshot link: https://snipboard.io/mqIhbU.jpg

kindly help with a resolution please.

  • Rhema
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16 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152507

Your issue has been fixed. Please check your site.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152360

Hello Rhema N. Abu

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152364

Hello Ofi Khan, thanks for reaching out, kindly find the credentials in the private space.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152372

Hello Ofi Khan , i tried to downgrade back to Easystore 1.0.8 and got another error: https://snipboard.io/j7fkcq.jpg

kindly help please!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152373

Please share your cPanel access. I will share it with the development team. They will check and fix your issue. Please do not try anything until they finish.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152376

okay, pls check the private space

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152378

Please how soon should i expect a resolution from the developers? client needs the site up as soon as possible please.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152401

Hello Ofi Khan, any updates ??

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152406

You have to allow me some time.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152413

okay , i will check back soon

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152457

hello any progress pls ?

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152477

issue still persist, no feedback, no resolution ! i guess am left to my fate !

this is sad and not fair to say the least.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152503

Hello? please how much time ?

this is taking too long please?

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152509

Accepted, just need to know what version of EasyStore is currently active on the site and why did upgrading to Easystore 1.0.10 crashed the site?

what happens to my other easystore powered sites if i upgrade to version 1.0.10, would i experience same issue?

please clarify these concerns for me .

thank you Offi Khan.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152510

You are welcome 😊

You have set allow_url_fopen = 1 in your php.ini file to avoid this issue. If you have allow_url_fopen = 0 or off, only then you might see this issue. We will include a fix in the next release so that it does not conflict with allow_url_fopen.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 month ago #152516

okay, thanks Ofi Khan much appreciation.

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