Updating Helixultimate - Question | JoomShaper

Updating Helixultimate

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Berufskolleg für Technik und Gestaltung

Helix Framework 1 year ago

Dear Team,

after having updated (on a testsite) from 2.0.13 to 2.1.1 I am experiencing 2 issues:

  1. The header is extended in height (see picture).
  2. The items in the phone view are blue instead of read.

See the difference in the real page on www.btg-ge.eu.

Thanks for help Isabelle

(https://ibb.co/ZfWpFyb) (https://ibb.co/zV7HQhT)

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #158101

Hello Berufskolleg für Technik und Gestaltung

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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B
Berufskolleg für Technik und Gestaltung
Accepted Answer
1 year ago #158119

Hi team,

Thanks and see below for the info.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #158120

Isabelle, you forgot about login name.


Sometimes you have to go to Template Options > Advanced > Compile SCSS to CSS : On/Off > Save

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B
Berufskolleg für Technik und Gestaltung
Accepted Answer
1 year ago #158123

Hi,

I did the compile scss to css of course since those issues happen at almost every update with Joomshaper unfortuanately. For this reason, I have already set the instructions in the custom.css. However, again there are the issues mentioned. I am posting the required info below.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #158135

Indeed it was 200px, why? I don't know. Color also fixed.

Now is OK for all Language views, just refresh / clean browser cache.

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B
Berufskolleg für Technik und Gestaltung
Accepted Answer
1 year ago #158138

Hi Paul,

Thanks. However, I need to know what steps have been taken since the page is only a testing page. After having updated smoothly I am going to update JS on the live page.

Kind regards

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S
Stephan
Accepted Answer
1 year ago #158522

i have the same problem on two of my sites. @Paul i also need to know what steps you have taken. It´s also not possible at the moment to change the color of the Sections (header etc.) They stay white.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #158533

#sp-header {background: yellow;}

this always works.

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