Support??? - Question | JoomShaper

Support???

Libor

Libor

General 1 month ago

Hi, Is support still working? It's been 3 weeks without any reaction.

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8 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #158777

Hi there!

Thanks for reaching out and sorry for your experience.

May I have your forum post link where you are waiting, please? Again take my apology.

Best Regards

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Libor
Libor
Accepted Answer
1 month ago #158841
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #158908

Thanks for the link. You have got a response there.

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Libor
Libor
Accepted Answer
2 weeks ago #160920

Hi, other 2 weeks without reaction :-(

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SC
Stuart Clark
Accepted Answer
2 weeks ago #160936

Support is really awful

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #161926

Hi Libor,

We have solved the issue in your other support ticket. Would you please accept the most useful answer here to close this post also, so that people do not think you are still waiting:)

Have a nice day!

-1
Libor
Libor
Accepted Answer
6 days ago #161942

Hi Rashida, ok

But iam still waiting to solve this ticket https://www.joomshaper.com/forum/question/33714

Many thanks

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #161943

Hi Libor,

Thanks for this link. The link you have mentioned earlier in this page was solved that time. This is why I was requesting that.

I will look into this one too.

Best Regards

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