HTTP ERROR 500
Mustafa Ozturk
Hi,
My web site started to give HTTP ERROR 500 after upgrading the SPP Page Builder to version 3.7.8. Can you please help?
PHP Version: 7.4.13 Joomla! 3.9.23
Error.log: [05-Jan-2021 17:02:50 Europe/Istanbul] PHP Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/pbcomtr/public_html/components/com_sppagebuilder/helpers/css-parser.php on line 110 [05-Jan-2021 17:02:52 Europe/Istanbul] PHP Warning: require_once(/home/pbcomtr/public_html/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /home/pbcomtr/public_html/templates/flex/error.php on line 68 [05-Jan-2021 17:02:52 Europe/Istanbul] PHP Fatal error: require_once(): Failed opening required '/home/pbcomtr/public_html/libraries/joomla/document/html/renderer/head.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/pbcomtr/public_html/templates/flex/error.php on line 68
Ofi Khan
Accepted AnswerHello Mustafa Ozturk
Please go to this location: home/pbcomtr/public_html/components/com_sppagebuilder/helpers and replace css-parser.php file with the attached file. You need to unzip first and then replace.
For the other issue, share error.php file in ZIP format from this location: home/pbcomtr/public_html/templates/flex I will check and fix.
Best regards
Mustafa Ozturk
Accepted AnswerThank you Ofi. I replaced css-parser.php.
I could not find out how to attach a file here. I shared a link in the "hidden content" box below. Can you see it?
Thank you very much for your support. Mustafa
Ofi Khan
Accepted AnswerSorry, I could not trace the issue. It is a linking issue. The required file link is wrong or file is not found. Please contact your template provider. It is not related to our product.
Mustafa Ozturk
Accepted AnswerThank you Ofi. I'll check with them. The template is a very old version from 2017. Perhaps it needs an upgrade, too, with the new PHP version.
Regards, Mustafa
Ofi Khan
Accepted AnswerYou are welcome
Flex template has overridden SP Page Builder addons and thus created this issue with the new PHP version. I hope you will find a fix.
Mustafa Ozturk
Accepted AnswerHi Ofi, Thanks for that last hint, too. I deleted the template and the error messages are gone. I'll use a new template. Best Regards, Mustafa
Ofi Khan
Accepted AnswerIf you want to use from ours, I would recommend you to take Helix Ultimate based template. Good luck!