Error 500 When I Try To Access The Page Layouts For A New Page - Question | JoomShaper

Error 500 When I Try To Access The Page Layouts For A New Page

AG

Amar Guillen

SP Page Builder 1 year ago

Hi,

today, I am facing a strange problem. I have an error when I try to access the Pages Layouts from a new page in SP Builder Pro 5.3.4.

I have an error 500. Here is a screenshot of the issue:

https://kdrive.guillenphoto.com/app/share/118755/9930bc02-7265-4e8e-8c7e-d7f54f4dbfcb

Yesterday, I was able to access all the layouts.

I contacted the chat and Anne T. recommanded me to post my question on the forum.

Please would you tell me how to solve this issue? Every time I create a new I start with a layout. It is important to me.

Thanks for your help. Sincerely, A. Guillen

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2 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #163736

Hi

Thanks for contacting us. Glad to know that its fixed. You can now close this post by accepting the answer.

-Regards.

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AG
Amar Guillen
Accepted Answer
1 year ago #163732

Hi,

it works now. I have access to the layouts again. I do not know what happened.

Please would close the ticket.

Sincerely, A. Guillen

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