??? any informations ???

No information yet. It's a big change and that's why needd little bit time. We will share an update next week.

Thanks

.. "a little bit more time" ... how i love this answer meanwhile..

Ok, you prommised us a stable and fixed version fpr second week of september.

let us see ...

This is just a maintenance update. Please rest assured that the team has been working for over a month to revamp the tax system on EasyStore. It’s not just a few lines of code to fix; the entire architecture is being rewritten for EU users. We believe we can deliver on the promised timeline.

thumbs up!

Please ,we are begging already since the first version about that. maybe you think a bit too complicated. we just need to display instead of an exclusive + VAT price the full inclusive price. different countries have different taxes all around the world. if we sell in germany with 19 % tax the amount displayed should simply show the price including that 19% and not excluding as its now.

The option has been added. Hopefully, we will be able to release the update on 20th of September, if everything goes as we planned.

Wish us luck.

yeah, tomorrow the big update comes !! i hope...

We're almost finished! I'll be sharing a build with you before the final release. If you have any suggestions, please feel free to share them with us. Thank you!

@Toufiq - I've sent a reply to support

Great NEWS ! .. . i hope its coming very soon now thx

We're working hard to get the release ready, and we appreciate your patience. If you'd like to check out the development version, just let me know your email address, and I'll share a build with you.

Thanks, @TOCHTERMANN DAMIEN. Some issues still remain, but we're actively working to resolve them. We aim to release it soon, but we'll need to ensure everything is thoroughly checked before doing so. Thank you for your patience.

@Toufiq - can you confirm you've received my emails please?

@Kawshar Ahmed - can you confirm the zero tax rate in products with tax already included bug present in the current beta has been addressed?

@Stuart Clark - the issue has been fixed. Thanks for your cooperation.

@Kawshar Ahmed - Unfortunately the bugs still exist!

I've explained repeatedly how it is supposed to work, but it seems that is being ignored.

I've replied to your forum post and would appreciate your assistance. Thank you!

As discussed in https://www.joomshaper.com/forum/question/35325, products with tax included in the shown prices are not dealt with correctly in 1.3.0 at the moment.

I reported this twice during the beta phase and had hoped (was told) it was resolved. Unfortunately testing today shows the issues still exist.

@Stuart Clark, Thank you for bringing this to our attention again. We apologize for not fully understanding the issue earlier. The core tax system is now fully ready, and resolving this should not take more than a couple of days. Please allow us a little more time to fix this, and we appreciate your patience.

@Stuart Clark, I will check with the team tomorrow and ensure that we address the issue. We’ll be more careful moving forward. Apologies for the inconvenience caused. Your support has been truly amazing, and we highly appreciate it. Thanks for your cooperation.

Thanks

@ Stuart Clarks: Let me know if you now start to develop your own shop extension .-) I would be happy to become your first customer and I suspect that I will have a functioning shop up and running faster than with easystore.

@Kawshar: That there are still one or two bugs on Joomshaper's part, ok - but that it is only today, after the long-awaited release of the tax update, that it is apparently understood that we need a stated VAT in checkout + invoice (at least in the EU) - I somehow feel like I'm in a satirical film.

Sorry, Joomshaper - great performance can be done differently...

@Holger - I'm not a developer, otherwise I absolutely would write my own shop extension. It seems I know better how one is meant to work!

I want EasyStore to succeed, I want it to be an useful product as it has great potential. Unfortunately it is now over a year since it was initially launched, and we are still facing such fundamental bugs as to make it almost un-usable on any production website, especially one in the EU. It is very, very disappointing that paying customers are still being used as beta testers; and still being unable to safely deploy this product after such a long time!

In my opinion JoomShaper need to spend the next 2 to 3 months focussing solely on resolving all bugs and missing fundamental features in EasyStore, before releasing any other templates / extensions. They need to have a complete change of mentality towards the quality of the code and the completeness of the testing carried out; and most importantly they need to engage with and listen to their customers FAR more - the customers clearly know how this product should work FAR better than JoomShaper do!

@Kawshar Ahmed - Multiple tax rates per country, as mentioned multiple times in the discussion.

@MiBa, how do you want this? I mean what's the criteria?

I think working correctly is the primary criteria!

I haven't even started testing the multiple rates yet - that's only possible when the single rates are working as expected

Hello MiBa

You can use Tax Override feature. For example, you set a tax rate for one country. Then you can set a different rate for a specific category and so. Please follow the documentation:

Tax Overrides

Best regards

Pinned again.

Hello Holger

I have checked this but could not reproduce your issue. After you select Shipping Address Country and State the included Tax will show. It is calculated based on your shipping address since you can have multiple Tax set for different countries.

This is my settings:

Global Tax settings: prnt.sc/bjEuv7gt7bAw

On the Checkout page: prnt.sc/jXFxFvrVXA1g

Best regards

Unfortunately, as a customer you get the feeling that Joomshaper is developing (and marketing) a shop system completely clueless and without any knowledge of its requirements. It feels as if I were developing a car myself and after every screw I was amazed to be told that it also needed tires and much more.-)

Hello Stuart Clark

charging customers too much money on checkout for items with the tax already included.

Please share the scenario. I will check it.

Best regards

@Stuart

I have got your issue and asked the team. They are already working as you have informed us earlier. It will be fixed soon.

Hello MiBa

but the VAT amount of different tax rates CANNOT be merged and put in one line on the invoice. If there are two different tax rates, each must be on a separate line.

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

There is no option to include seller's VAT number.

Best regards

Red is bad, green is ok. Invoice on backend https://www.awesomescreenshot.com/image/51180471?key=a20d864478686d5a35e2937287b4bdcb

Order on backend https://www.awesomescreenshot.com/image/51180425?key=cfe2affd7327b1deb8db1894b32e7e36

Order on backend - how it should be on the invoice https://www.awesomescreenshot.com/image/51180436?key=ffb44857d7c8bf0eec141ebf35baa183

Each tax rate on separate line. Seller VAT (if any) and Company ID on the invoice is mandatory.

Okay, I got your suggestion. I have forwarded it to the developer team. They will consider it for the future versions.

Thank you Ofi .

You are welcome 😊

Hello Eddie Kominek

I have set 20% tax only for Tennessee state and 0% for the other states in United States of America. I have also selected Show tax on Checkout. It is working as it should. Please watch the screencast here:

files.fm/u/wa546kg265

Best regards

Yes, I have it setup for a 9.5% for Tennessee and a 0% for the rest of the US states. That calculates and works fine at checkout.

My problem is that Guests are seeing a 9.5% added sales tax while shopping on the product pages and in the side bar cart based on my location. 99% of my customers are NOT going to have to pay that tax; therefore we should not be showing them that tax. Taxes should ONLY be shown once their location has definitely been determined on the checkout page. This needs to be changed.

I have set my shop location to United States of America -> California. There is no tax added for guest customer.

If I choose United States of America -> Tennessee, then there is 20% tax added according to my tax setting, What is your shop location?

Right, but setup your shop in Tennessee with the Tennessee tax. ALL of your Guest customers will see the 9.5% tax on all items on the product details page and the side cart until they go to checkout, at which point it will strip the tax prices. If they change to a non-TN state, it will stay 0. If they choose TN, it will then add the tax. This is confusing default behavior.

I am still unable to get it. But this is what I see. I set my shop location to United States of America -> Tennessee. On Shop page or Product Details page, it is shown with tax. On checkout page, it does not show with the tax. This is the default behavior now. On checkout page, when the customer enters the address, the tax will be shown according to his address.

THAT IS TERRIBLE DEFAULT BEHAVIOR. I don't know how else to drill this.

You should NOT assume that everyone is going to get charged a tax and then figure it out later.

This is honestly so stupid, it's about to push me back to Hikashop. How do you guys not get that you should not be showing incorrect prices to people? Your guest checkout always seems like an afterthought. Btw, in one of your recent updates, States no longer show up on the order page. I get name, address, city, zip.. no state. I look up in the database, get a code and have to cross reference it to the state table OR google the zipcode. BTW, try out darkmode some time and see how many hard coded css lightmode things yall have; it's awful. Sometimes, it really feels like amatuer hour here.

Dark mode in Joomla is really nightmare. It is hard to deal with in most of the products. However, I have talked about the issue with the developer team about guest checkout. They will think about your suggestion for the future versions.

State not loading in order issue will be fixed in the next release. Thanks for finding this.