SP Pagebuilder - Drag And Drop Problem - Question | JoomShaper
🎃 Halloween Sale is Live! Get 35% OFF on all plans. Sale ends soon! Get Offer

SP Pagebuilder - Drag And Drop Problem

J

Jim

SP Page Builder 1 year ago

Hi, i use a Row in Row, wanted to drag and drop the row to next free place like in picture. after dropping the row, there is white box, with no row or structure inside - cant get the content back.

0
6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #164802

Hi there!

Sorry for your experience.

Which version of SP Page Builder Pro are you using there, please?

I have tried the same thing from frontend and the drag/drop of inner row is working fine there. I think the backend has some issue about it. I will report to the team after doing some more investigation.

Would you please try the frontend editor meanwhile?

Best Regards

0
J
Jim
Accepted Answer
1 year ago #164811

hey, its sppb 5.3.4, J 5.1.2 with JCE 2.9.7.9

it happens when there is a 4-4-4 row, left and right inner rows with image/text block, if you drag and drop one inner row to the free place in the middle -> white box with no content. if you safe and check frontend, the row is there, but nobody can edit in backend. frontend editing is no solution for me.

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #165232

Hi,

Thanks for your explanation.

I have reported it to the team.

Best Regards

0
J
Jim
Accepted Answer
1 year ago #168447

its still a problem. for workflow its really annoying. some fix in next update?

0
J
Jim
Accepted Answer
6 months ago #191447

here again - not solved. i cant drag and rop the whole element. workaround is: copy the column, insert. but all other actions lead to empty element like in screenshot.

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 months ago #191651

Hello Jim,

Please accept my apology. I will let the team know about it again.

Thanks for your patience.

0