Form Builder Don't Send Mails - Question | JoomShaper

Form Builder Don't Send Mails

Guillaume Langlais

Guillaume Langlais

Extension 3 years ago

Hello to Team,

in https://fecampforestparc.fr/

formbuilder don't send mail. After read many forums, i have try to use it because contact form send all mails in SPAM, but Formbuilder don't send mails.

Thank you very much for your help

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #15334

Hello Guillaume Langlais

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
3 years ago #15336

Hello Ofi Khan,

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Pavel
Pavel
Accepted Answer
3 years ago #15369

Hi. If you are using a private email in Form Builder and all the more gmail, then this is an expected behavior. You should use a domain email. For example, like this [email protected]. You need to create it in your hosting or in Google Workspace if you like the Gmail interface.

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
3 years ago #15375

Hello Pavel, i'm ok with you but contactform send mails and not form builder. It seem many people have same problem on forums.

I add my contact form have same parameters form builder

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #16517

Apology for the delay. Form Builder works well. I have added a page "Form Builder" with the addon. Please check the addon settings there.

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