Issue With SP Easy Image Gallery - Incorrect Image Orientation In Preview - Question | JoomShaper
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Issue With SP Easy Image Gallery - Incorrect Image Orientation In Preview

Harry

Harry

Extension 1 year ago

Hello everyone,

I'm facing a technical issue with the "SP Easy Image Gallery" related to image display in albums. Specifically, here's the problem:

When I upload a portrait-oriented photo to an album, it appears rotated 90 degrees to the left in the preview, even though the image is correctly saved in portrait format. Even after editing and saving the image in Photoshop, the orientation remains incorrect in the gallery view.

I suspect the issue might be related to the EXIF metadata of the image, or perhaps the gallery component is misinterpreting this data. Photoshop should handle these metadata correctly, so I'm unsure if I’m doing something wrong.

Are there any known issues with EXIF data handling in SP Easy Image Gallery? Or could this be related to settings within the gallery or CMS?

I’d greatly appreciate any help or suggestions on how to resolve this.

Thank you in advance!

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #168629

Hi,

Thanks for reaching out.

The answer from one year ago did help?

https://www.joomshaper.com/forum/question/18132

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170238

Did that help?

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Harry
Harry
Accepted Answer
1 year ago #170250

yes, everything helped. It's just a simple picture gallery. There's still a lot to be optimized.

Nevertheless, thank you very much for your patience with me. :)

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170272

Hi,

Thanks for letting me know about your experience and opinion.

You're always welcome:)

Have a nice day!

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