Save button does not work. Unable to create new side - Forum | JoomShaper
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Save button does not work. Unable to create new side

Asked by Skiclub 33 Grad 2 years ago Last activity 2 years ago

Hy after update to version 5.3.8 the save button does not longer work.
How to fix that problem ?

PHP Version 8.1.29
Joomla 5.1.4
SP Page Builder 5.3.8

3 replies

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Asfakur Rahman Saikat Staff
2 years ago

Hi there,

Thank you for reaching out.

Are you talking about the slide show addon? Please clean the Joomla cache. And try again.

For further query

  • Please give me a specific screenshot of the problem.
  • Or for better investigation, you may share the Joomla administrator access in the hidden content section.

Best regards

Skiclub 33 Grad Asked this
2 years ago

The problem occurs when we edit a normal page in the Frontent editor. The save button only turns in circles and the change is not saved. Error 500 occurs in the backend editor. We have cleared the cache and updated to the latest SP Page Builder version

Asfakur Rahman Saikat Staff
2 years ago

Hello Skiclub 33 Grad,

Sorry for the inconvenience. The issue appears to be with the JFilters extension. I tested it locally, and after removing elements related to JFilters, the problem was resolved. Additionally, I noticed that you're using an outdated version of JFilters.

If you have any further questions or concerns, please don't hesitate to let me know.

Best regards.

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