Save Button does Not Work. Unable To Create New Side - Question | JoomShaper

Save Button does Not Work. Unable To Create New Side

SG

Skiclub 33 Grad

SP Page Builder 1 year ago

Hy after update to version 5.3.8 the save button does not longer work. How to fix that problem ?

PHP Version 8.1.29 Joomla 5.1.4 SP Page Builder 5.3.8

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3 Answers
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 1 year ago #169307

Hi there,

Thank you for reaching out.

Are you talking about the slide show addon? Please clean the Joomla cache. And try again.

For further query

  • Please give me a specific screenshot of the problem.
  • Or for better investigation, you may share the Joomla administrator access in the hidden content section.

Best regards

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SG
Skiclub 33 Grad
Accepted Answer
1 year ago #169835

The problem occurs when we edit a normal page in the Frontent editor. The save button only turns in circles and the change is not saved. Error 500 occurs in the backend editor. We have cleared the cache and updated to the latest SP Page Builder version

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 1 year ago #169901

Hello Skiclub 33 Grad,

Sorry for the inconvenience. The issue appears to be with the JFilters extension. I tested it locally, and after removing elements related to JFilters, the problem was resolved. Additionally, I noticed that you're using an outdated version of JFilters.

If you have any further questions or concerns, please don't hesitate to let me know.

Best regards.

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